Privacy Policy

Who we are

Car Colour Services Ltd (Companies House #02475965), 92-94 Mawney Road, Romford, Essex RM7 7JB. We are the data controller for personal information collected through this website.

What we collect

• Enquiry data — name, contact details, vehicle details, and any messages you send through the colour-matching form, trade-account form or contact form.
• Analytics data — anonymised page-view information collected by privacy-respecting analytics.
• Essential cookies — only what is required for the site to function.

How we use it

• To respond to your enquiry and quote, mix, supply or refer accordingly.
• To process trade-account applications.
• To improve the website experience.

Lawful basis

We process your data under legitimate interest (to respond to your enquiry) and contract (to fulfil trade orders). Marketing communications are sent only with your explicit consent.

Retention

Enquiry data is retained for 24 months unless an active trading relationship exists. Trade-account data is retained for the duration of the relationship plus statutory record-keeping periods.

Your rights (UK GDPR)

• Right to access — request a copy of your data.
• Right to rectification — correct inaccurate data.
• Right to erasure — request deletion (subject to legal obligations).
• Right to object — withdraw consent at any time.

To exercise any right, email hello@carcolourservices.co.uk. You may also complain to the Information Commissioner's Office at ico.org.uk.

Third parties

We share data only with service providers necessary to deliver your enquiry or order (e.g. couriers for posted aerosols). We never sell personal data.

Safety information (COSHH)

Automotive paint products are governed by COSHH regulations. We provide Safety Data Sheets for all relevant products on request at hello@carcolourservices.co.uk or in-store.